ABSTRACT
The use of ATM has grown rapidly in popularity because of its low banks transaction costs and customers convenience which has made it a basic element of today’s financial service delivery. However, the ATM which is meant to be serving the customers better is now becoming a nightmare for some customers because of fraud perpetuated in their accounts through ATM withdrawals. The main purpose of this work is to examine the activities of fraudsters through ATM pin and how these frauds have affected financial institution growth and customers patronage of banks. This researcher made use of four banks as a case study for this research work. Data was collected from questionnaires, interviews and observation from the four banks under study. Three hypotheses was tested using the chi- square statistical tool and it was observed that there is a significant relationship between ATM fraud and fraud in Nigeria, it was also observed that ATM fraud affects customers patronage and financial institution growth. In conclusion, the activities of fraudsters needs to be monitored and measures should be put in place to mitigate these frauds. To solve this, additional security layer on the ATM is recommended and proper monitoring of the ATM machine by the banks. We believe that if banks and service providers heed to some of these suggestions in this work, we will have a safer, hassle- free and worth while banking experience in this country.
BACKGROUND TO THE STUDY
According to Ajayi et al. (2006), supporting a secure, convenient, and inexpens...
BACKGROUND TO THE STUDY
Kenya's population is rapidly increasing, yet more than half of the country...
STATEMENT OF THE PROBLEM
Inland aquaculture is an integral component of the overall agricultur...
Abstract
The study examined the Impact of Public Debt and it's effect on the Nigeria Economy. It ca...
ABSTRACT
The study evaluates the impact of Taraba State Economic Empowerment and Devel...
Background to the Study
To assert that teaching is the oldest profession in the modern Nigeria should attract little or...
ABSTRACT
This project was centered on card based security system. The current process of security is being operated manu...
Abstract
This study focuses on customers’ behavior and how it affects the growth of a business (a case study of Vi...
ABSTRACT
This study assessed the implementation of Adult Education programme in Benue state, Nigeria. Seven objectives guided the study,...
ABSTRACT
The objective of this study was to determine the impact of motivation on workers productivity...